An intermediary does well when his or her most important needs are served: Being correctly informed, researching and analyzing, recognizing connections and their meaning, and thinking them through logically. Trusting each other and perceiving each other holistically, empathizing and ensuring harmony. For this, he needs above all the opportunity to obtain and evaluate all the necessary information, as well as the willingness of the people he wants to support and their openness, so that he can empathize.